Many of the clients who we work with have complex care and support needs. Frequently, the client’s family or friends are unable to meet all the care and support needs alone and need our help to recruit and manage their own care teams.
Although the role of a Support Worker is sometimes challenging, it can also be very rewarding. A Support Worker helps our clients to make a positive difference to their lives and helps them to achieve their goals.
Depending on the requirements of the role, you don’t always need qualifications or previous work experience in the sector to get a job as a Support Worker, what is important is having the right values, behaviours and attitudes to work effectively with people who need care and support.
Working as a Support Worker for an ILS client means that you will have a dedicated Case Manager - a qualified health professional with many years’ experience working in a wide variety of health and social care settings. The Case Manager oversees the case and will carry out:
- Your induction
- The organisation of appropriate training – formal and informal
- Annual appraisal
- Team meetings
- Ongoing support with day-to-day issues
All Support Workers receive a competitive rate of pay, 5.6 weeks annual leave, free DBS Check, and free training (including the Care Certificate).
ILS also have a large, dedicated Client HR team, who are all CIPD qualified, and who can assist both Case Managers and Support Workers throughout the recruitment and employment journey.
I have been provided with so much useful information and have had replies to any questions or emails incredibly quickly. I have never worked for a company more efficient and organised! I have always been able to get hold of somebody very friendly on the phone or via email who always helps to the best of their ability!"
- Support Worker Satisfaction Survey