Work as a Case Manager

Work as a Case Manager

 View our Case Manager vacancies

If you are looking to develop your career and expand your experience, then case management is a fulfilling and exciting role.

Established over 25 years ago, ILS Case Management is an independently owned company with an Occupational Therapist at the helm as one of the joint CEOs. Her clinical skills and experience are matched by those of her fellow joint CEO who has a business background giving the organisation strong leadership in both fields of knowledge.

We have strong values and are always looking for dynamic individuals to join our friendly and diverse team of Case Managers. We work with both children and adults who primarily have had a brain or spinal injuries.

We are truly client focused and ensure our clients views and goals are central to our work.

The focus of our Case Managers is to support their client to regain and maintain a more rewarding quality of life, and our support covers every aspect of their physical, intellectual, and emotional wellbeing.

ILS is an extremely supportive company and we always ensure our Case Managers have everything they need to provide an excellent service for our clients.

You’ll be provided with a full induction programme, ongoing training, and mentorship. Every Case Manager is assigned a dedicated professional mentor who is highly experienced in case management and in working with ILS as a company. They will provide you with expert knowledge and problem-solving support with complex issues as well as practical client support and cover when needed.

Our Head Office team offers admin, IT, finance and payroll support for every employee. This means we can assist in a wide range of tasks, from hiring support workers to finding clients for you. You won’t need to chase client payments, pay carers, or market your services to solicitors – Our Finance, HR, Operations and Marketing teams will do this for you.


Do You Have a Specialism in Spinal Injury Care?

ILS is enormously proud of the depth and breadth of knowledge and skills within its highly experienced case management team. One of the key areas for which we have an excellent reputation is supporting clients living with spinal injury.
If you are currently working in the field of spinal injury and are considering a move into case management but want to know more about it – watch this short film featuring ILS Spinal Case Manager Sophie Lester. Here she talks about her background in statutory services and the benefits and rewards of making the switch to work with clients as an ILS Case Manager. You can also read the full interview here.

Some of the benefits our case managers receive are:

  • Comprehensive induction and training
  • CPD support with regional and webinar-based training opportunities
  • Dedicated and experienced professional mentor and regular unlimited mentorship sessions
  • Bespoke training programme including litigation and court room skills
  • Fully funded memberships to the industry representative bodies BABICM and CMSUK
  • Support to and reward for achieving advanced membership of professional bodies
  • Formal mentoring
  • Payroll & HR management (from Head Office)
  • Administration, IT, and technical support (from Head Office)
  • Contributory pension
  • Death in service insurance
  • Very competitive annual leave allowance
  • Free bi-annual company conference – to share and learn, relax, and have some fun.


See below a reflection on work as a Case Manager within ILS.Eliot Lamb Web

A great career!
I'm Eliot Lamb and I have been a member of the ILS Case Management team since 2006. Working as a Case Manager and Neurological Occupational Therapist with adults with complex needs as a result of sustaining a traumatic brain injury, I assist them to maximise their own potential in self-care, leisure and vocational activities.


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It's challenging work but I absolutely love my job. Joining ILS gave me the unique opportunity to combine my extensive experience in Occupational Therapy with the freedom to work using the person-centred approach that I have always advocated. This way of working is part of the DNA of the company and as individuals within the therapy team, we are actively encouraged to use our own professional judgement to assess and recommend solutions from the full range of therapy, equipment and adaptations that the client and their family need to bring about the best possible outcomes.

With fewer restrictions on my professional working practices than in many other establishments, I have the freedom to innovate and put into practice anything that I believe is the perfect match for my client's needs. Many of the families I work with have been involved in a litigation process as a result of the health difficulties they are facing. We are there to actively deliver the solutions that help them in the next phase of their lives and that's very rewarding.