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Adult Case Management

Our case managers are all specialists in providing case management and rehabilitation service packages for adults.

Their experience means that they are able to support adult clients with all manner of injuries, disabilities and mental health issues. This include adults who have very complex needs.

We appreciate the importance of getting clients assessed quickly in order to put the interventions in place to facilitate their recovery. To do this, we have developed a quick and streamlined process:

  • Initial enquiry.
  • ILS quote for clients ‘Immediate Needs Assessment’ (INA) provided within 24 hours, CV of best-suited case manager is enclosed.
  • Immediate Needs Assessment takes place with client and family members.
  • Case manager compiles in-depth report for proposed case management and rehabilitation package.
  • Instruction to commence is given from fund-holder.
  • Intervention begins immediately.

To find out more about what you can expect from an ILS case manager, the Immediate Needs Assessment, and ILS support, download our brochure below.

ILS Case Management & Rehabilitation Solutions Brochure

Call to request an INA from our Operations Managers on

01722 742 442

Meet the Case Manager

  • Anita Pearson
  • Cathy Prior
  • Carol Malleson
  • Odile Waddington Jones
  • Gilbert Gundu
  • Natalie Johnson
  • Janet Owens
  • Elize Roussouw
  • Anita Pearson

    Anita has 30yrs+ extensive experience of social work management and practice. She has a solid range of skills and knowledge working with children, adults & families with a range of complex needs affected by chronic health & disability.

    Anita has experience working within multi-disciplinary rehabilitation, medical and social care teams, towards supporting recovery after traumatic life changing incidents.

    View CV

  • Cathy Prior

    Cathy has strong communication skills and is dedicated to seeing complex situations through to resolution, teamed with her ability to coordinate and deliver high standards of care to her clients. Cathy is approachable, resilient and a dynamic team member.
  • Carol Malleson

    Carol is a skilled Occupational Therapist with significant experience of working with children and young adults with a wide range of complex needs including neurological and developmental disabilities. As a Case Manager she has significant skills and experience in setting up and managing complex support packages for her clients including both care and therapy. Carol uses a client centred approach to ensure good working relationships with clients and their families are developed and maintained. A strong client advocate for all her clients, Carol strives to constantly ensure that their best interests and choice are at the centre of all input provided.

    View CV

  • Odile Waddington Jones

    Odile has extensive experience of supporting clients through assessment and rehabilitation, working with a variety of client groups including those with acquired brain injury, neurological conditions, and mental health support needs. As a case manager, Odile uses her occupational therapy background to support her case management work. Her clinical experience enables her to build a rehabilitation package that ensures all of the client’s needs are met enabling them to work towards reaching their full potential.

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  • Gilbert Gundu

    Gilbert has worked for over 20 years in the private and public sector and is a Mental Health Nurse and Best Interests Assessor. He is also experienced in the management of neuro rehabilitation programs following catastrophic injury. A strong advocate for his clients, Gilbert uses his experience of working within multi-disciplinary teams as a strong influence in his work as a case manager.

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  • Natalie Johnson

    Natalie is particularly skilled in working with clients who have moderate to complex/catastrophic rehabilitation needs following spinal cord injury, traumatic brain injury and orthopaedic trauma, both in clinical and community settings. Working in a person-centred manner, Natalie advocates effectively for her clients to ensure their best interests and choices are achieved.

    View CV

  • Janet Owens

    Janet is a highly motivated social work practitioner with considerable experience in health and social care environments both as a qualified social worker and in a managerial capacity. Janet case manages clients with ABI and neurological conditions in both hospital and community settings. She is accomplished at using her ability to develop rapport with clients to facilitate good working relationships with them, their family, and others.

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  • Elize Roussouw

    Elize graduated with a degree in Occupational Therapy in 1998. She has gained valuable experience working in the public and private sector locally as well as abroad. Using highly developed assessment skills she is adept at managing complex care of clients, involving families and relevant services as an essential part of the team. While working in the private sector Elize has developed specialist skills and experience in the field of Physical, Cognitive, Neuro and Vocational Rehabilitation. She has a keen interest working with clients who have sustained Traumatic Brain Injury, Stroke and Spinal Injury.

    View CV