Adult Case Management

Adult Case Management

We understand the devastating impact that catastrophic injury can have on a person’s life.

Our Case Managers are all specialists in working with clients with many different types of injuries and conditions, including those who have very complex needs.

We have over 50 Case Managers who are highly experienced in supporting adults with relevant issues such as returning to work, managing their own affairs and finances, parenting and relationships, and holiday and leisure activities. They have extensive knowledge of statutory, voluntary and independent services that can assist in these areas and use their skills to match these to the needs of their clients.

Person-centred in our approach, we are passionate about our work, recognising the importance of giving our client’s choice. We listen to them and their families to identify and agree their goals, working collaboratively to achieve them. 

Call our Operations Managers Susie Quinlan or Janet Cook to refer for an INA on

01722 742 442

Meet the Case Manager

  • Virginia Bowley
  • Janet Owens
  • Jessica Heather
  • Catherine Wignall
  • Louise Hooper
  • Hannah Fitzpatrick
  • Louise Ainger
  • Abigail Edwards
  • Katie Ridout
  • Virginia Bowley

    Virginia has over 19 years Case management experience. Both her clinical skills and managerial experience have been built up over the years working with children and adults with high level, complex cognitive and physical challenges.

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  • Janet Owens

    Janet is a highly motivated social work practitioner with considerable experience in health and social care environments both as a qualified social worker and in a managerial capacity.

    Janet case manages clients with ABI and neurological conditions in both hospital and community settings. She is accomplished at using her ability to develop rapport with clients to facilitate good working relationships with them, their family, and others.

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  • Jessica Heather

    Jessica is a highly qualified and experienced Occupational Therapist having worked for ILS providing case management services since 2007.

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  • Catherine Wignall

    Specialising in the field of acquired brain injury rehabilitation since 1991, Catherine has worked predominantly in neuro-rehabilitation for much of her career.

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  • Louise Hooper

    Louise is a skilled Occupational Therapist with extensive experience in Community rehabilitation, working with adults with a variety of conditions including multiple sclerosis, Parkinson’s, motor neurone disease, ABI and orthopaedic trauma.

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  • Hannah Fitzpatrick

    Hannah is a skilled Occupational Therapist with extensive experience working with adults with acute neurological conditions in both the community and healthcare settings.

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  • Louise Ainger

    Louise has 18 years’ experience of providing acute and rehabilitation therapy in acute, community and independent sectors as part of an MDT to those with ABI and complex needs, with a particular interest in postural management and vestibular rehabilitation.

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  • Abigail Edwards

    Abigail has worked in Health and Social Care for over 15 years and has extensive experience working with clients with ABI and TBI sustained through various life events including road traffic accidents, sports injuries and health issues. She is adept at assessing their needs and requirements to provide a holistic package of care and support.

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  • Katie Ridout

    Katie is an Occupational Therapist with 18 years’ experience of working with adult clients with complex disability in the community. She is adept at setting up care packages and supervising staff to support her clients.

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