Carol Malleson

Occupational Therapist | Adults, Paediatric & Young People
within 2 hours travel time
Meet the case manager


  • 7 years case management experience
  • Acquired Brain Injury
  • Cerebral Palsy
  • Complex Cases
  • Post Birth Traumatic Brain Injury
  • Recruiting & Managing 24 hour care teams
  • Setting up and managing rehabilitation teams
  • Wealth of Experience as a Qualified Occupational Therapist

Key Skills

  • Clear concise reports
  • Assessing for and resourcing assistive equipment
  • Defining clear goals and outcome reporting
  • Providing support and education to families and carers
  • Managing clients with complex disabilities
  • Compassionate and empathetic


In addition to my clinical work, I use a client centred approach and my strong communication skills to ensure I develop and maintain good working relationships with my clients and their families. I advocate strongly on behalf of my clients aiming to ensure that their best interests and choice is paramount.

Previous Clinical Experience

Nov 2015 – May 2016 Fit for Work Case Manager

Assisting people to return to work after illness or injury using a Bio-psychosocial approach and Motivational Interviewing.

Sept 2009 – Mar 2015 Cardiff Community Housing Association (CCHA). Occupational Therapist for Care & Repair.

Working mainly with frail and elderly clients with neurological, general medical and orthopaedic conditions in their own home within Cardiff and The Vale. Procuring equipment and making recommendations for major and minor home adaptations within the public and private housing sector. Responsible for writing reports to support grant applications for funding for housing repairs, equipment and seating.

Nov 2007 – July 2008 SCOPE / Welsh Assembly Government.

Working alongside a person with profound hearing loss and visual impairment as a Personal Assistant through the Access to work Scheme. This experience gave her an insight into working with a disability and ignited an interest in Vocational Rehabilitation.

Mar 2000 – Nov 2015 Self-employed Independent Practitioner.

Provision of Assessment and Treatment packages for children with special needs. Assessment of children in all areas of life including; personal care, educational skills, seating, leisure, domestic and community skills.

Apr 1985 – Jan 2000 Cardiff Community Healthcare NHS Trust. Head of Paediatric Occupational Therapy Services in Cardiff.

Developed the Occupational Therapy Service within The Children’s Centre to a position of strength. Management of the Paediatric Occupational Therapy Services and the assessment of children in all areas of life including; personal care, educational access, seating, leisure, domestic and community skills. Prescription of appropriate equipment and training in specific skills to increase independence. Working closely with carers, therapists of other disciplines, teachers and learning support assistants. Supervised other staff within the Occupational Therapy team and regularly involved in training students, members of the multidisciplinary team and the public.

Mar 1984 – Mar 1985 Exe Vale Health Authority Senior I.

Responsible for assessment and treatment of people with mental health difficulties. Assessment of adults in all aspects of daily living. Training in specific skills to increase independence in personal, domestic and community skills.

Apr 1983 – Mar 1984 Exe Vale Health Authority Senior II.

Responsible for assessment and treatment of children with mental health difficulties placed in the unit. Responsible for coordinating the Occupational Therapy input to children aged 9 to 17 individually and in groups. Liaising with therapy and medical staff to ensure needs were met within the day-to-day routines of the unit.

Sept 1981 – Mar 1983 Exe Vale Health Authority Basic Grade.

Carrying a caseload of people with varying difficulties, assessing, planning, treating and evaluating progress.

Professional Qualifications & Affiliations

  • Member of British Association of Occupational Therapists (BAOT)
  • Member of Health & Care Professions Council (HCPC)
  • Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)

Maintaining Excellence

Carol is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd which includes the following areas:

  • Capacity and Consent
  • Safeguarding Adult 18/07/23 and Children 15/05/23
  • Recruitment and Employment
  • Litigation
  • Management of Risk
  • Moving and Handling
  • GDPR