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Based in Bournemouth, Dorset, ILS Case Manager Hayley Martin is a qualified occupational therapist working with young people and paediatric clients with complex needs

Hayley Martin

Occupational Therapist | Paediatric & Young People
3 Year's Case Management Experience
Over 16 Year's Occupational Therapy Experience
Bournemouth, Dorset - within 2 hours travel time
Meet the case manager

Case Manager Profile

I am a competent and skilled Occupational Therapist, with over 16 years of experience working in children’s disability and social care settings.  I have excellent communication skills, I am calm under pressure, and I am able to adapt to new situations. I work well in a team but am also confident to work autonomously. I enjoy working with children in their own environments and am motivated to empower children and young people to achieve their maximum independence.  I use my clinical skills in my work as a case manager and am skilled at assessing complex clients to make recommendations  to help them achieve their potential. I have experience and specialist skills in  home adaptations, equipment provision, moving & handling support and risk assessment, managing support workers and leading multidisciplinary teams.

Core Experience

  • Acquired Brain Injury
  • Amputees
  • Cerebral Palsy
  • Client Support Through EHCP Process
  • Community Rehabilitation
  • Extensive statutory services knowledge
  • Housing Adaptations and Equipment
  • Leading Multi-disciplinary Team
  • Learning disabilities
  • Managing Care Teams
  • Neurological Rehabilitation
  • Spinal Cord Injury
  • Transition to Adulthood

Specialist Areas

  • Autism
  • Moving & Handling

Professional Qualifications, Registrations & Membership

  • BSc (Hons) Occupational Therapy
  • Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
  • Registered Occupational Therapist with The Health & Care Professions Council (HCPC)
  • Member of the Royal College of Occupational Therapists since 2005 (RCOT)

Previous Clinical Experience

08/2022 to 2024: Community Occupational Therapist; Bournemouth, Christchurch and Poole Council – Bournemouth, Dorset

  • Completing initial assessments to determine the immediate and long term needs of children with complex physical and learning disabilities
  • Clients with Neuromuscular conditions, rare genetic conditions, global delay, cerebral palsy, traumatic injury, autism
  • Designing home adaptations and supporting with re-housing
  • Assessing postural needs and working collaboratively with local companies and physiotherapists to provide appropriate equipment
  • Producing moving and handling risk assessments and plans
  • LOLER sling and hoist safety checks
  • Contributing to Child in Need plans, attending reviews, producing reports
  • Working as part of a multi-disciplinary team to deliver client focused interventions
  • Continuous review of user needs and outcomes

06/2014 to 08/2022: Children’s Occupational Therapist; Hampshire County Council – Eastleigh, Hampshire

  • Assessing the needs of service users aged 0-18, their carers and the holistic needs of their family, both virtually and in person.
  • Producing assessments, keeping accurate case records and writing professional reports (e.g. housing reports, moving and handling plans, risk assessments, supporting letters), using a number of IT systems.
  • Providing advice on and assessing for specialist equipment, adaptation and housing needs.
  • Viewing properties for families in both the social and private market, to ensure suitability for adaptation.
  • Liaising & completing joint visits with professionals within health, housing, charities, and private agencies.
  • Responsible for mentoring and supervising students, OT assistants and new colleagues.
  • Child protection work, including making safeguarding referrals and supporting with emergency respite arrangements.
  • Attending meetings with other agencies on behalf of the team.

11/2008 to 06/2014: Children’s Occupational Therapist; Wiltshire County Council – Salisbury, Wiltshire

  • Assessing the needs of clients aged 0-18 and supporting with equipment and home adaptations within a unitary authority.
  • Working with adult services to support client transitions from age 18-25.
  • Seating assessments
  • Moving and handling support and training Working within the Disabled Children’s Team to provide coordinated support and services including with child protection cases.
  • Completing monthly supervision

Maintaining Excellence

Hayley is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd which includes the following areas:

  • Capacity and Consent
  • Safeguarding Training, Completed: Children 10/09/24, Adults 31/03/25
  • Recruitment and Employment
  • Litigation
  • Management of Risk
  • Moving and Handling
  • GDPR

Clinical Lead

All of our Case Managers are supported by a member of the Clinical Lead team to provide peer review, maintain clinical standards and provide continuity of service for all clients.

Laura Porter

ILS Case Management Clinical Lead Laura Porter

Laura has been a Clinical Lead since 2020, bringing nearly ten years of experience as an ILS Case Manager to the role. A qualified Occupational Therapist, Laura specialises in supporting children and young people who have sustained a brain injury.