Find a Case Manager

To work with this professional, please contact ILS on 01722 742 442.

  Print this profile

Jessica Heather

Occupational Therapist working with Young Adults


  Hampshire | within 2 hours travel time.


  • Acquired Brain Injury
  • Setting up and managing rehabilitation teams
  • 12 years case management experience
  • Experienced in recruiting and managing directly recruited care teams
  • Cognitive and vocational therapy
  • Managing clients with complex disabilities
  • 22 Years Occupational Therapy Experience

Key Skills

  • Compassionate and empathetic
  • Strong advocate for clients
  • Vocational rehabilitation
  • Providing support and education for families and carers
  • Clear concise reports


I have worked extensively with adults and use a logical considered approach and creative thinking to solve the often diverse and complex issues arising from ABI. I am skilled at quickly establishing a rapport with clients to establish their wishes and to advocate for them.

Previous Clinical Experience

2003 to 2009 Senior Occupational Therapist for Surrey PCT in the Community Stroke Team based at Milford Hospital, Godalming. This post involved Jessica working with a Physiotherapist colleague to establish a new service to support early transfer of care from inpatient to community settings; this is now a highly successful 10 strong team of Therapists and Nurses providing a service to around 70 patients per year.

2001 to 2003 Senior Occupational Therapist for Priory Healthcare at Unsted Park Hospital Brain Injury Unit, Godalming, Surrey; this work included assessment of individuals with cognitive deficits following brain injury and implementation of individual and group treatment programmes. She also took an active role in service development including training and supervision for Support Workers and Therapy Assistants.

Professional Qualifications and Affiliations

  • Member of British Association of Occupational Therapists (BAOT)
  • Member of Health & Care Professions Council (HCPC)
  • Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
  • Member of Case Management Society United Kingdom (CMSUK)

Areas of Special Knowledge and Interest

  • Member of Specialist Section in Neurological Practice (SSNP)

Maintaining Excellence

Jessica is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd covering the following areas:

  • Litigation training
  • Recruiting, employing and managing support workers
  • Safeguarding - Training Session: Safeguarding Adults 03.03.2021; Safeguarding Children 19.07.2021
  • Mental Capacity Act
  • Moving and Handling
  • Managing risk
  • Goal setting
  • Person-centred practice