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Jessica Heather - BSc OT BHSc

Jessica is a highly qualified and experience Brain Injury Case Manager having worked for ILS providing case management services since 2007.


  • Case management with adults with acquired brain injury
  • Experience in the NHS and private sector as an Occupational Therapist working primarily with adult stroke and brain injury clients and their families
  • Experienced in recruiting, establishing and managing directly recruited care teams
  • Managing clients with moderate learning disability and lower limb amputation
  • Working in a multi-disciplinary team both in statutory services and case management field
  • Working in partnership to set up a new service to bring it in effectively and on budget

Key Skills

A skilled communicator Jessica liaises with her clients and their families and others involved in their care and support in challenging circumstances. Using a logical, considered approach to issues Jessica is able to solve diverse and complex issues using creative thinking to the benefit of her clients. By developing rapport with her clients Jessica is able to take into account her client’s wishes and feelings and advocate effectively for them whilst using her skilled approach to broker effective solutions.


  • Registered with HCPC
  • Member of BAOT
  • Member of SSNP (Specialist Section in Neurological Practice)
  • Member of BABICM
  • Member of CMSUK

Areas of Work

Case Management and Occupational Therapy with adults and young adults primarily with neurological conditions. Special clinical interest cognitive and vocational rehabilitation.

Geographical Areas Covered

Hampshire (including the Isle of Wight), Surrey, West Sussex and Berkshire

Nearest airport London Heathrow - Southampton and Gatwick are also accessible.


2007-present Case Manager/OT with ILS. Jessica joined ILS as an Occupational Therapist in 2007 whilst still working for the NHS. In 2009 she left the NHS and expanded her role at ILS to include case management. During this time Jessica has worked with clients with acquired brain injury, moderate learning disability (birth injury) and lower limb amputations. Since joining ILS Jessica has had the opportunity to use her skills to support clients and their families in challenging situations, establish and manage care teams and use her creative thinking to solve diverse and complex problems with clients with a range of diagnosis. She has also implemented training sessions for her OT colleagues and carried out a variety of project work for ILS.

2003- 2009 Senior Occupational Therapist for Surrey PCT in the Community Stroke Team based at Milford Hospital, Godalming. This post involved Jessica working with a Physiotherapist colleague to establish a new service to support early transfer of care from inpatient to community settings; this is now a highly successful 10 strong team of Therapists and Nurses providing a service to around 70 patients per year.

2001-2003 Senior Occupational Therapist for Priory Healthcare at Unsted Park Hospital Brain Injury Unit, Godalming, Surrey; this work included assessment of individuals with cognitive deficits following brain injury and implementation of individual and group treatment programmes. She also took an active role in service development including training and supervision for Support Workers and Therapy Assistants.

2000-2001 Newly qualified Basic Grade Occupational Therapist covering a physical medicine rotation within the Royal Surrey County Hospital; this included assessment and treatment of patients as part of multidisciplinary teams within general medical, neurological and cardiac rehabilitation and care of the elderly specialisms.

Maintaining Excellence

Jessica is committed to maintaining her skills and abilities and engages readily in a varied training supported by Independent Living Solutions covering the following areas:

  • Recruitment and Employment
  • Moving and Handling
  • Litigation Training
  • Emergency First Aid at Work
  • Managing the complexities of running a care team
  • Safeguarding
  • Management of Risk

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