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Key Skills

• Strong advocate for clients
• Developing rehabilitation plans
• Dynamic with strong communication skills
• Compassionate and empathetic
• Defining clear goals and outcome reporting
• Providing support and education to families and carers

Profile

I use my strong interpersonal skills to develop a good rapport with my clients. Working in a person-centred manner I advocate effectively for my clients to ensure their best interests and choice is achieved.

Previous Clinical Experience

Sep 2018 – Current CFG Law Experience of working directly for a catastrophic injury law firm supporting the immediate phases of client rehabilitation. Prior to instruction of a case manager working closely with solicitors and insurers.

Mar 2017 to Sep 2018 Rehabilitation Case Manager, Bush and Company - Providing case management for clients following spinal cord injury, brain injury and orthopaedic trauma events resulting in complex rehabilitation requirements.

Oct 2015 - Current Physiotherapy Lead, HCA Healthcare, The Wilmslow Hospital - Responsible for managing both the in-patient service and out-patient physiotherapy service. Natalie managed a team of 3 physiotherapists, with experience in recruitment, staff conflict and interview skills. Interim manager and process improvement of imaging department. Moved to Locum contact in December 2017.

Professional Qualifications and Affiliations

• Member of the Chartered Society of Physiotherapy (CSP)
• Member of Health & Care Professions Council (HCPC)
• Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
• Member of Case Management Society United Kingdom (CMSUK)

Maintaining Excellence

Natalie is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd covering the following areas:

• Litigation training
• Recruiting, employing and managing support workers
• Safeguarding
• Mental Capacity Act
• Moving and Handling
• Managing risk
• Goal setting
• Person-centred practice