As a nationwide company specialising in providing Case Management for children, young people and adults with catastrophic injury, ILS is enormously proud of the depth and breadth of knowledge and skills within its highly experienced case management team. One of the key areas for which we have an excellent reputation is supporting clients living with spinal injury. Waving the flag for a career in this field is ILS Spinal Case Manager, Sophie Lester. Here, Sophie tells us about her background and path into case management, and the rewards of working closely with clients living with spinal injury.

Virginia drew on the support of the ILS Client HR Team to ensure a good outcome for her client

The ILS Case Management team donned their finest headgear in support of Hats For Headway

ILS Team members, Sandy and Sarah, donned their walking boots to take on the distance challenge

On her way to a festival one evening in 2018, Emily was knocked down by a hit and run driver. Emily suffered a traumatic brain injury as a result of the accident and was taken to hospital after being assessed by London Air Ambulance which is part of the Helicopter Emergency Medical Service (HEMS).

ILS Marketing & Business Development Manager, Sandy Fitzgerald, spoke recently to Julie Marsh - Senior Associate in the Clinical Negligence team at Boyes Turner LLP based in Reading, about her path into the legal profession. They also spoke about her work as a Believe and Achieve Mentor and Trustee for the Meningitis Now charity.

ILS Marketing & Business Development Manager, Sandy Fitzgerald, spoke recently to Hannah Carr - Senior Associate at Novum Law and Trustee of Headway Salisbury & South West, about her journey from wanting to be a vet to finding herself in the legal profession, as well as discussing the great work of the Headway charity.

ILS Marketing & Business Development Manager, Sandy Fitzgerald, was lucky enough to spend some time recently talking to Trevor Sterling - Partner at Moore Barlow and Chair of the Mary Seacole Trust, about his background, role models and path into the legal profession, as well as discussing diversity in the legal sector and his work as Chair of the Mary Seacole Trust.

As a nationwide Case Management company, ILS continues to evolve and adapt to the needs of clients living with catastrophic injury. Underpinning the clinical support that ILS provides is the Client HR function, headed up by HR Manager Ellie Conway. Here Ellie tells us more about the Client HR offering and how her experience has helped to make this an invaluable resource for case managers and clients alike.

As the UKs leading independent nationwide Case Management company, ILS takes great pride in its highly experienced leadership team who work closely to ensure our clients remain at the centre of everything we do. Overseeing the case management team, our Operations managers – Susie Quinlan and Janet Cook tell us more about what they do and how their experience makes them suited to their roles.

ILS Launches HR Plus

In response to requests from our referrers, we are delighted to announce the launch of our latest new ILS Plus services.

HR Plus is a standalone client HR administration service and comes hot on the heels of the standalone client payroll service, Payroll Plus, launched earlier this year.

COVID – Now Moving On

We are feeling very positive here at ILS; increasingly we have clients who are now ready to progress towards their goals and we have lots of prospective cases activity!

Working with challenging situations is at the heart of our business

Coronavirus and COVID-19 update from ILS

As COVID-19 continues to impact on all aspects of our lives, we want to reassure you that our priority remains to support our clients and their families through difficult times.

The flexible and robust systems we have put in place ensure that you can be confident that our team will continue to provide an excellent service for our clients.

In order to maintain the health and well-being of our clients and staff, we have made some changes to the way we work and communicate with you, without compromising on quality of service.

Coronavirus Update

In light of the current outbreak of Coronavirus, we want to provide reassurance that we are closely following all official advice. We are supporting our Case Managers and Therapists to enable them to continue providing our usual excellent services for clients, undertaking risk assessments as required.
While it is very much a case of business as usual here at ILS we continue to monitor the situation on an ongoing basis.

Please contact us via mail@indliv.co.uk or by telephone on 01722 742442 if you have any questions or concerns about service provision.

Our client Jamie doesn’t do “ordinary” when it comes to hobbies and interests.  Our latest case study shows how getting the right team around you and finding your passion, matters so much.