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  • Young boy with his Case manager

We recently identified our company values by involving our national staff teams in order to encapsulate exactly what defines us as a business.

When the results were unveiled, our CEO’s were delighted to find that the 5 values chosen strongly reflected the ethos and approach that ILS had from the day it was formed over 25 years ago.

These qualities inform how we run the business day to day and encompass our case management, client payroll and rehabilitation services as well as our approach to HR and recruitment. They underpin everything we do and reflect how our clients, referrers and colleagues experience ILS.

Our Mission

  • To provide a high quality, comprehensive case management and rehabilitation service to people with all types of disability.

  • To have a client-centred approach at the forefront of everything we do, putting the needs of our clients first

  • To work collaboratively and effectively with other professionals in order to provide the best service.

  • To be responsive and flexible in our approach to ensure we meet the needs our clients.

  • To provide a nationwide service with a local focus.

  • To be a highly effective, accountable and efficient organisation.

  • To be responsive to change.

  • Leading provider of case management and rehabilitation services.
  • Nationwide coverage with no waiting list.
  • Total client focus.
  • CQC registered.
  • Quality and continuity through depth and breadth of service.
  • Rigorous clinical governance.


Active Cases


Case Managers



Latest News

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  • COVID - Moving On
  • ILS Launches HR Plus
  • Coronavirus and COVID-19 update from ILS
  • Coronavirus Update
  • COVID - Moving On

    COVID – Now Moving On

    We are feeling very positive here at ILS; increasingly we have clients who are now ready to progress towards their goals and we have lots of prospective cases activity!

    Read more

  • ILS Launches HR Plus

    ILS Launches HR Plus

    In response to requests from our referrers, we are delighted to announce the launch of our latest new ILS Plus services.

    HR Plus is a standalone client HR administration service and comes hot on the heels of the standalone client payroll service, Payroll Plus, launched earlier this year.

    Read more

  • Coronavirus and COVID-19 update from ILS

    Working with challenging situations is at the heart of our business

    Coronavirus and COVID-19 update from ILS

    As COVID-19 continues to impact on all aspects of our lives, we want to reassure you that our priority remains to support our clients and their families through difficult times.

    The flexible and robust systems we have put in place ensure that you can be confident that our team will continue to provide an excellent service for our clients.

    In order to maintain the health and well-being of our clients and staff, we have made some changes to the way we work and communicate with you, without compromising on quality of service.

    Read more

  • Coronavirus Update

    Coronavirus Update

    In light of the current outbreak of Coronavirus, we want to provide reassurance that we are closely following all official advice. We are supporting our Case Managers and Therapists to enable them to continue providing our usual excellent services for clients, undertaking risk assessments as required.
    While it is very much a case of business as usual here at ILS we continue to monitor the situation on an ongoing basis.

    Please contact us via mail@indliv.co.uk or by telephone on 01722 742442 if you have any questions or concerns about service provision.

    Read more