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  • Young boy with his Case manager

We are exhibiting at the upcoming APIL Annual Clinical Negligence Virtual Conference on the 8th and 9th October. Email marketing@indliv.co.uk to book an appointment to come and see us. The first 50 will receive our conference Energiser Pack which contains all of your conference essentials. We look forward to seeing you there.


ILS is the UK's leading independent nationwide Case Management company.

When a person’s life is changed by injury, we’re here to address their individual needs and to provide expert support. Our case management services are tailored specifically for every client and are designed to maximise independence in a caring and supportive way.

As a business, we have an excellent reputation for specialising in catastrophic brain and spine injury in children and adults, as well as providing detailed and clear Immediate Needs Assessments. 

To find out more about us, our values and what we do, click here.

ILS Plus is part of the ILS Group and provides a professional standalone HR and Payroll service for clients and their support teams. To find out more click here.


  • Specialists in catastrophic injury.
  • Experts in paediatric and adult cases.
  • Nationwide coverage with no waiting list.
  • Client centred focus.
  • Independently owned.
  • Established 1992.
  • CQC registered.
  • Rigorous clinical governance.


Active Cases


Case Managers


Managed Care Teams

Latest News

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  • The Role of Client HR
  • The Role of The Operations Manager
  • ILS Launches HR Plus
  • COVID - Moving On
  • The Role of Client HR

    As a nationwide Case Management company, ILS continues to evolve and adapt to the needs of clients living with catastrophic injury. Underpinning the clinical support that ILS provides is the Client HR function, headed up by HR Manager Ellie Conway. Here Ellie tells us more about the Client HR offering and how her experience has helped to make this an invaluable resource for case managers and clients alike.

    Read more

  • The Role of The Operations Manager

    As the UKs leading independent nationwide Case Management company, ILS takes great pride in its highly experienced leadership team who work closely to ensure our clients remain at the centre of everything we do. Overseeing the case management team, our Operations managers – Susie Quinlan and Janet Cook tell us more about what they do and how their experience makes them suited to their roles.

    Read more

  • ILS Launches HR Plus

    ILS Launches HR Plus

    In response to requests from our referrers, we are delighted to announce the launch of our latest new ILS Plus services.

    HR Plus is a standalone client HR administration service and comes hot on the heels of the standalone client payroll service, Payroll Plus, launched earlier this year.

    Read more

  • COVID - Moving On

    COVID – Now Moving On

    We are feeling very positive here at ILS; increasingly we have clients who are now ready to progress towards their goals and we have lots of prospective cases activity!

    Read more