Archives for Sandy Fitzgerald

In this article, ILS Case Manager Karen Boyle (Warren) explores the vital role of multidisciplinary teams (MDTs) in delivering high-quality, client-centred care
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Multidisciplinary teams: The importance of getting it right

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In this article, ILS Case Manager Anna Stangroom shares her journey from social work into the world of case management
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From social work to case management: Finding my path

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Mentoring in Case Management highlights how peer review and values‑led support help maintain standards and continuity in client care.
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How the role of the mentor helps to shape best practice in case management

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Path to Case Management reflects on moving from nursing into a holistic role shaped by values, insight and a client‑centred way of working.
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My career path into case management

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Complex Care Case Management shows how case managers support parents of children with complex needs through client‑centred care.
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Supporting parents of children with complex care needs

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Case management client goals. George, an ILS client, stands in the cab of a steam train with the driver, illustrating his dream of becoming a train driver.
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Full steam ahead for George and his goals

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Case Management Goal Setting explores how client‑centred conversations, values & collaboration shape meaningful goals that support progress.
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Setting goals with clients – insights from a Case Manager

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Brain Injury Music Therapy shares how therapeutic music sessions helped an ILS client with a hypoxic brain injury rediscover joy, routine & connection.
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Neurologic music therapy restores client’s passion for guitar

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Pain Management supporting clients living with persistent pain and its challenges.
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Pain management – reflections of a case manager

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Play Therapy for Children blog about supporting children with complex needs through therapeutic play
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Reaching potential through play

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Supporting Children Through Transition shares ILS Case Manager Robyn Ingham’s reflections on helping children and families navigate change.
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Reaching potential – supporting children through transition

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Mental Health in Lockdown blog about supporting clients with complex needs
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ILS Case Manager Odile shares the story of her client Ellen, and the impact of COVID-19 lockdown

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