Find a Case Manager

Key Skills

• Clear concise reports
• Managing effective therapy and support packages
• Strong advocate for clients
• Providing support and education to families and carers
• Defining clear goals and outcome reporting
• Dynamic with strong communication skills

Profile

I work hard to maintain positive relationships with my clients and their families by using good interpersonal skills and appreciating the importance of understanding what has been communicated.

I advocate for my clients at all times, promoting and supporting choice, and when needed, ensuring best interests. As a highly motivated autonomous practitioner, I am driven to provide excellent outcomes for my clients.

Previous Clinical Experience

2014 – Present Social Worker with Livewell Southwest. Having been TUPE across to another organization from Plymouth City council, Jeanette found herself moved into a Community team where she has now gained additional experience of complex case management within a community setting. Working with people with various disabilities, Mental Health Conditions whilst continuing to work with Acquired Brain injury as her area of special interest. Jeanette liaises with other professionals, completes complex assessments with detailed outcome focused support plans to ensure appropriate services are promoted. She focuses on maximizing independence whilst accounting for risk.

2002 – 2014 Social Worker with Plymouth City Council. Jeanette’s career has offered her the opportunity to specialize in complex care management predominantly within a hospital setting. Jeanette has worked extensively with amputees, general medical conditions and disabilities. Jeanette worked as the specialist Social Worker on a Neurology Rehabilitations Ward for several years, managing complex caseloads and facilitating timely safe discharges. This work has necessitated the development of good links with multidisciplinary teams and various agencies.

Professional Qualifications and Affiliations

• Registered with Social Work England
• Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
• Member of Case Management Society United Kingdom (CMSUK)

Areas of Special Knowledge and Interest

• Member of the Brain Injury Social Work Group (BISWG)

Maintaining Excellence

Jeanette is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd covering the following areas:

• Litigation training
• Recruiting, employing and managing support workers
• Safeguarding - Training Sessions: Safeguarding Adults 22/01/2021, Safeguarding Children 22/01/2021
• Mental Capacity Act
• Moving and Handling
• Managing risk
• Goal setting
• Person-centred practice