My career path into case management
Finding My Path: From Therapy to Case Management
In this personal and reflective article, ILS Clinical Lead Tim Gilbert shares his journey into case management—charting a career shaped by curiosity, collaboration, and a commitment to client-centred care. Originally written for NR Times, the piece explores how Tim’s background in therapy and clinical leadership helped him discover a role where strategic thinking and human connection go hand in hand.
Tim offers insight into the transition from hands-on clinical work to a broader, more holistic approach to support, and reflects on the values that continue to guide his practice today.