The role of the Case Manager supporting a client after an ICU experience
Life After ICU: The Case Manager’s Role in Rebuilding Stability and Confidence
In this powerful article, ILS Case Manager Ellen Selvey shares her experience supporting a client after a prolonged stay in intensive care. Originally written for NR Times, the piece explores the emotional, physical, and practical challenges that can follow ICU discharge—and how case management plays a vital role in helping clients navigate this complex recovery journey.
Ellen reflects on the importance of building trust, coordinating multidisciplinary input, and advocating for the client’s evolving needs. Her story highlights how thoughtful, person-centred support can restore not just function, but confidence and hope.