Catherine Sherrington, ILS Case Manager

The role of the case manager can often be misunderstood, and the best way to describe it is somebody who facilitates a client through the recovery and rehabilitation journey following traumatic and catastrophic injury.

James Davies, Partner, Irwin Mitchell LLP

I have worked with Independent Living Solutions for many years, and they have been unfailingly supportive of my catastrophically injured clients. Their case managers operate on a very client-centred approach, they are responsive, efficient, vastly experienced and above all empathetic to the needs and concerns of their clients. I have no hesitation in recommending them.

George’s Mum

The way Suzanne has supported her son to achieve this goal in such a creative way has been ‘life changing’ for him and has bought her and her son closer together.


Feels like we have our own personal emergency service, my case manager is always there to help

Lucy, Jamie’s Mum

ILS helped us through some of our most difficult times

Jamie’s Case Manager

It is a real privilege to work with Jamie and his family to help them work towards their goals. We learn and grow together”

Anonymous, Client Support Worker

I have been impressed by the way the recruitment has been handled and the other staff I have dealt with.


The staff we spoke with were knowledgeable about people’s individual needs and how best to meet them”

Janine, Case Manager

I’m never surprised by anything that Ellis does, however, I am absolutely thrilled by what he’s achieved.

A note from Ellis

I’d like to thank Janine and my carers for getting me to this stage.

A note from Emily

As with anything in recovery, the more you do it, the better you get at it

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Example Testimonial #3

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