Sarah Ransome - Managing Director
Sarah is a registered Social Worker and joined ILS in 2011 drawn to the companies values and ethos. Committed to providing excellent client centred case management support, Sarah works to ensure that ILS is well placed to meet the needs of clients and referrers.
Emma Ferguson - Head of People, Culture and Engagement
Emma joined ILS in 2014 and became a member of the Board of Directors, leading the organisation’s people and business strategy. Today, as Head of People, Culture and Engagement, she focuses on nurturing a positive and inclusive culture, supporting colleague wellbeing, and ensuring people remain at the heart of the organisation. A Chartered Member of the CIPD, Emma has over 20 years’ experience in human resources and a longstanding passion for employee engagement.
Susie Quinlan - Head of Case Management
Susie is a qualified Occupational Therapist and joined ILS in 2007 as a paediatric Case Manager. She then went onto become one of the Professional Mentors and joined the ILS management team as the Learning and Development lead in 2013. She has been part of the Case Management Services team since 2020.
Joanna Neilson - Head of Clinical Compliance
Joanna joined the ILS Case Management Services team in November 2021 and is our Head of Clinical Compliance. Within her remit she oversees training, policy and all things Quality related.
Joanna’s background is in nursing having qualified as a Mental Health Nurse in 1998 and has been working in Clinical Quality and service development for over 18 years.
Christina Thornton - Finance Manager, ACMA CGMA
Christina joined ILS Case Management as a Trainee Accounts Assistant in October 2009 and was promoted to Finance Manager in 2014 to lead her skilled team in managing the business finances.
Ellie Conway - Client HR Manager
Ellie joined ILS in 2007 and has been managing the Client HR team since 2014. She is CIPD qualified with a Diploma in Human Resources Management.
Lisa Moneypenny - Payroll Manager
Lisa joined ILS in 2018 with over 20 years of payroll experience & has been part of the Management Team since July 2022. Lisa & her team manage payrolls for ILS Clients, working closely with Case Managers, ILS HR & Support Workers to ensure all Care Teams are paid accurately & on time. Fully compliant with payroll laws & regulations including employment legislation & administering workplace pensions schemes.
Sandy Fitzgerald - Marketing & Business Development Manager
Sandy is a PRINCE 2 qualified Project Manager with a wealth of experience in marketing, communications and media from both the business and not for profit sectors.
She is responsible for building and maintaining business relationships and manages all aspects of marketing for ILS.
Lindsey Jojic - HR Business Partner
Lindsey joined ILS Case Management in 2013 as an HR Administrator and is a Chartered MCIPD member. Since then, she has developed her career within the organisation and now works as an HR Business Partner, providing strategic and operational HR support across the business.
Amy Price - Support Services Manager
Amy’s background is largely in administration within the financial services industry. She joined ILS in 2017 as an Administrator in the Support Services team. She has been coordinating the team since 2018 and became Support Services Manager in 2023.