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Every client’s experience after injury is different and the support their case manager provides is shaped around their individual needs, goals and aspirations.
Here, some of our clients share their stories in their own words, alongside insight from their case manager on the support that made a positive difference. These are honest, individual stories that reflect the value of person‑centred case management.
Episode 2 - Patty and Elize
In this episode, we meet Patty, whose life changed following a major stroke in 2007. She reflects on the impact this has had on her independence and day‑to‑day life, and how she has continued to adapt and set meaningful goals. Patty is joined by her case manager, Elize, who shares insight into the person‑centred support that has helped Patty navigate ongoing challenges and pursue what matters most to her.
Episode 1 - Emily and Catherine
In this episode, we meet Emily, whose life changed dramatically in 2018 after she survived a hit-and-run accident that left her with serious head injuries. She shares her journey of recovery and resilience, and how meeting her case manager, Catherine, in early 2019 helped her begin to rebuild her future and navigate the challenges ahead.