About Us

ILS Case Management is the UK’s leading independent company providing case management for catastrophically injured children, young people, and adults nationwide.

Established in 1992, joint CEOs Kate Maclean and Karenmarie Smith joined the company in 1997 and 1998 respectively. The mission remains unchanged – to provide truly person-centred case management, working in partnership with the client, their families and support network and referrers to achieve outstanding client focused outcomes.

ILS Case Management is now a 50-strong case manager team with an experienced professional mentor team to provide clinical support, peer review and case management cover for clients. They are all supported by a dedicated head office team, including the management team and CEOs who are all guided by our company values.

When a person’s life is changed by injury, we’re here to address their individual needs and to provide expert support, maximising independence in a caring and supportive way.

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Our Values

The ILS Values lie at the heart of how we run the business day to day and underpin our commitment and dedication to our clients, referrers and to our colleagues.

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Client HR & Payroll Services

Client HR & Payroll provide a vital service to our Case Managers, clients, their care teams, and their family members.

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Corporate Social Responsibility

We support local, regional, and national charities who have an affinity with our core values and our work with our clients and their families.

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Meet the Managers

We pride ourselves on having a professional, approachable and friendly management team to support our employees and help our business to remain at the forefront of case management.

Meet the Managers
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Working with You

With over 25 years’ experience in case management, we pride ourselves on our strong referrer relationships – working together to ensure the best outcomes for our clients.

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Memberships

We are proud to be members of a number of leading groups and organisations that support our clients and Case Managers.

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Professional Mentors

Our professional mentors provide peer review and maintain clinical standards for our case managers, and offer continuity of service for clients.

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Commercial Terms

We recognise the importance of early intervention and can work with you to help bridge the funding gap to enable case management to start immediately.

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Speak to us today

We are always here to listen and speak to you in confidence call us on: 01722 742442

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