Eleanor Clarke, a woman in a scarf, smiles warmly; she is an ILS Case Manager based in Cheltenham, Gloucestershire.

Eleanor Clarke

Physiotherapist | Adults & Young People
8 Year's Case Management Experience
24 Year's Physiotherapy Experience
Cheltenham, Gloucestershire - within 2 hours travel time
Meet the case manager

Case Manager Profile

I have worked with adults and adolescents with TBI and other neurological conditions, both in the acute and rehabilitative sectors (in the NHS and private setting) as a specialist physiotherapist. As a professional I am passionate about forging strong working relationships with clients, families and the wider team to maximise client independence and quality of life. I believe that for quality of life to be maximised for our clients, communication and client centred care is the key. I am a strong advocate with excellent communication skills who is able to balance clients’ needs, with the needs of individuals and the needs of the team and family to allow client centred goals to be worked towards and achieved.

Core Experience

  • Acquired Brain Injury
  • Cerebral Palsy
  • Client Support Through EHCP Process
  • Fatigue Management
  • Managing Challenging Behaviour
  • Mental Health
  • Post Birth Traumatic Brain Injury
  • Recruiting, setting up & managing care teams
  • Vestibular & Balance Dysfunction

Professional Qualifications, Registrations & Membership

  • Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
  • HCPC registered
  • CSP (Chartered Society of Physiotherapy) member
  • Member of ACPIN Association of Physiotherapists in Neurology
  • Member of UKABIF (UK Acquired Brain Injury Forum)

Previous Clinical Experience

Present – Self-Employed Neuro Physiotherapist based at home and at Stow Physiotherapy Services. Eleanor also provides clinical supervision to Band 6 Physiotherapists in the NHS for neurological patients with vestibular dysfunction.

April 2001 – Jan 2014 – The Brain Injury Team, Beacon House, Gloucestershire Hospitals NHS Foundation Trust, Gloucester

Sept 2003 – Jan 2014 – Clinical Specialist Physiotherapist, The Brain Injury Team. In her role, Eleanor provided case management to clients and their families in an in-patient, out-patient and a community setting. Eleanor was responsible for MDT care plans and preparing medical reports for legal cases.

Articles

Eleanor recently wrote an article for the NR Times, which you can read here:

Maintaining Excellence

Eleanor is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd which includes the following areas:

  • Capacity and Consent
  • Safeguarding Training, Completed: Children 10/02/25, Adults 10/02/25
  • Recruitment and Employment
  • Litigation
  • Management of Risk
  • Moving and Handling
  • GDPR

Clinical Lead

Sophie Lester

Sophie Lester ILS Case Management Clinical Lead

Sophie joined our Clinical Lead team in 2024, following over ten years of experience as a Case Manager, supporting clients with a wide range of complex needs. Along with her background in occupational therapy, Sophie has a particular specialism in working with adults who have sustained spinal cord and brain injuries.