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Eleanor Clarke - BSc (Hons) Physiotherapy, PGradDip, CSP, HPC, RAMP, ACPAT, ACPIN

Eleanor became a Case Manager with ILS in 2017. She is passionate about working with individuals who have complex needs and has developed a strong skill set in meeting the requirements of her clients and their families.


  • Case management of adults with an acquired brain injury; through negligence at birth or trauma.
  • Physiotherapy intervention with clients of all ages with varying conditions.
  • Writing clear, concise and comprehensive needs assessments.
  • Developing rehabilitation plans to action identified recommendations.
  • Achieving a goal orientated, client-centered approach.
  • Liaising with multi-disciplinary team members to coordinate the rehabilitation pathway.
  • Working actively with support agencies to ensure that a high level of care is provided.
  • Experience of working within the community, rehabilitation and hospital settings.
  • Experience of working with the client’s family, to provide support and education post-injury.
  • Working with legal teams and deputies to support clients who are Protected Persons, under the Court of Protection.
  • Effective communication with solicitors.

Key Skills

A friendly and approachable Case Manager specialising in complex care cases. Eleanor has experience working alone using her own initiative, leading teams and as an active team member. Eleanor dedicates her working life to drive healthcare provision forward for clients, allowing them to live life to the full.

Eleanor works actively towards achieving independence and maximizing outcomes for her clients. Essentially, she works with, advocates for and facilitates for the client, to identify their priorities and to achieve their potential. Her approach is client-centered, she also works closely with the client’s family to ensure that they are supported and included in the process.

Her skill at coordinating and communicating effectively with all professionals is the key to creating a rehabilitation team, tailored to each client.


  • Degree in physiotherapy (2:1), Sheffield Hallam University.
  • Registered with HCPC.
  • Registered with CSP.
  • Registered with ACPIN.
  • Member of UKABIF.
  • Member of British Association of Brain Injury Case Managers (BABICM.
  • Member of Case Management Society of the United Kingdom (CMSUK).

Areas of Work

  • Case management of adult clients with complex needs including acquired brain injury.
  • Physiotherapy intervention for adult clients.

Geographical Areas Covered

Any areas within 2 hours of her base in Gloucestershire.


October 2017- Present ILS, Case Manager and Physiotherapist for adults with complex needs.

Present - Self-Employed Neuro Physiotherapist based at home and at Stow Physiotherapy Services. Eleanor also provides clinical supervision to Band 6 Physiotherapists in the NHS for neurological patients with vestibular dysfunction.

April 2001 - Jan 2014 - The Brain Injury Team, Beacon House, Gloucestershire Hospitals NHS Foundation Trust, Gloucester.

Sept 2003 - Jan 2014 - Clinical Specialist Physiotherapist, The Brain Injury Team. In her role, Eleanor provided case management to clients and their families in an in-patient, out-patient and a community setting. Eleanor was responsible for MDT care plans and preparing medical reports for legal cases.

Aug 2002- Aug 2003 - Senior I Neurology. Adult neurology acute, long-term condition management and palliative

Jan 2002 – July 2002 - Senior II Rotational Paediatrics and acute neurology inpatient and outpatient work.

April 2001 – Jan 2002 - Care of the elderly. Inpatient work.

Maintaining Excellence

Eleanor is committed to maintaining her continuous professional development, skills and abilities; she engages readily in varied training, both externally and that supported by Independent Living Solutions, covering the following areas:

Recruitment and Employment.
Moving and Handling.
Litigation Training.
Emergency First aid at work.
Managing the complexities of running a care team
Management of Risk.

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