Based in Devon, ILS Case Manager Suzanne Dickinson has a background in Occupational Therapy working with adults and young people.

Suzanne Dickinson

Occupational Therapist | Adults & Young People
Plymouth - within 2 hours travel time
Meet the case manager

Experience

  • 11 years Case Management experience
  • Acquired Brain Injury
  • Cerebral Palsy
  • Client Support Through CHC Process
  • Complex Cases
  • Functional and cognitive assessments
  • Multiple Trauma
  • Recruiting and managing care teams
  • Setting up and managing rehabilitation teams

Key Skills

  • Clear concise reports
  • Assessing for and resourcing assistive equipment
  • Defining clear goals and outcome reporting
  • Strong advocate for clients
  • Dynamic with strong communication skills
  • Providing support and education to families are carers

Profile

My strong interpersonal skills allow me to develop a rapport with clients in order to facilitate a good working relationship. Using a person-centred approach, I advocate effectively for my clients, supporting them in adapting to disability, maximising their independence and accessing leisure pursuits and employment.

 

“I am currently working with Suzanne, in relation to a mutual client, and she has been ever so helpful during a particularly difficult time for my client and his family.”

Sarah Phillips, Chartered Legal Executive with Tozers LLP

Previous Clinical Experience

2013-Current – Independent Living Solutions Case Manager and Occupational Therapist

Providing case management for adults who have a variety of conditions and complex needs including acquired brain injury and spinal injury. She supports her clients in adapting to disability, maximizing their independence and accessing leisure pursuits and employment.

2009-2015 – A Specialist Occupational Therapist working in a community rehabilitation team

Providing assessment, treatment and advice to patients and their carers with a wide range of acute, chronic and terminal conditions. Suzanne uses her knowledge and experience to effectively meet the needs of people with acquired brain injury, spinal injury, and long term neurological conditions such as Motor Neurone Disease and Multiple Sclerosis. The majority of patients supported by Suzanne live in the community however some are assessed whist in respite care or other care settings.

2004-2009 – Senior Occupational Therapist based in a small community team in Tavistock

Working as part of a Multi-Disciplinary Team across the community hospital, intermediate care inpatient beds and the community. Involvement in securing funding for housing adaptations, carrying out manual handling risk assessments and providing equipment and training. Experience in liaising with GP’s, Consultants and other members of the Multi-Disciplinary Team to ensure consistency, shared goals and excellent communication.

2003-2001 – Senior Occupational Therapist in Plymouths 35 bedded Stroke Rehabilitation Unit managing a team of 7 Therapists

Providing assessment, treatment and rehabilitation programmes whist coordinating complex discharges from hospital to home. Responsibility for recruitment, supervision, appraisal and training of the OT Team.

1998-2001 – Senior Occupational Therapist on the Acute Neurology ward at Torbay Hospital

Providing assessment, treatment and advice regarding management of a range of acute and long-term neurological conditions. Working in Intensive Care with patients following Spinal Injury, Acquired Brain Injury, Encephalitis and other major Trauma.

Professional Qualifications & Affiliations

  • Member of British Association of Occupational Therapists (BAOT)
  • Member of Health & Care Professions Council (HCPC)
  • Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)

Maintaining Excellence

Suzanne is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd which includes the following areas:

  • Capacity and Consent
  • Safeguarding Training: Adults 18/04/23 and Children 04/12/23
  • Recruitment and Employment
  • Litigation
  • Management of Risk
  • Moving and Handling
  • GDPR