Tim Gilbert
Case Manager Profile
With over twenty years of Case Management experiences Tim demonstrates a highly professional approach, maintaining clear and appropriate boundaries at all times. Tim prioritises direct and transparent communication, ensuring expectations, processes, and decisions are clearly understood and free from ambiguity.
Tim brings extensive experience in supporting individuals who present with challenging behaviours and navigating complex family dynamics. Through a thoughtful and person-centred approach, he works to understand the underlying causes of behaviours, including the anxieties, concerns, and broader factors that may be influencing an individual’s presentation.
Tim has the ability to remain calm, composed, and effective in high-pressure or emotionally charged situations, enabling him to build trust, facilitate constructive dialogue with all parties involved and support positive outcomes for his clients.
Core Experience
- Acquired Brain Injury
- Behaviours that challenge
- Community Rehabilitation
- Neurological Rehabilitation
Professional Qualifications, Registrations & Membership
- Registered General Nurse – Adults
- Advanced Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
- The Nursing & Midwifery Council (NWC)
- Institute of Registered Case Managers (IRCM) – IRCM Registrant
Previous Clinical Experience
2004 – Date, Case Manager, Clinical Lead, ILS
2001 – 2004, Case Manager, Head First (Assessment and Case Management)
2000 – 2001, Challenging Behaviour Secure Unit Manager, Priory
Maintaining Excellence
Tim is committed to maintaining his skills and abilities and engages readily in varied training supported by ILS Case Management which includes the following areas:
- Capacity and Consent
- Safeguarding Training: Children 19/05/26
- Recruitment and Employment
- Litigation
- Management of Risk
- Moving and Handling
- GDPR
Clinical Lead
All of our Case Managers are supported by a member of the Clinical Lead team to provide peer review, maintain clinical standards and provide continuity of service for all clients.
Catherine Sherrington

Catherine joined the Clinical Lead team in 2024, having gained six years’ experience as a Case Manager. A qualified Physiotherapist, Catherine’s area of specialism is in adult brain injury.