Full steam ahead for George and his goals
Full Steam Ahead: Supporting a Client to Achieve His Goals
In this inspiring article, ILS Case Manager Suzanne Dickinson shares how collaborative working, creative thinking, and client-led planning helped one young man pursue his passion for trains—and much more. Originally written for NR Times, the piece follows the journey of one of her clients – George, after brain injury, highlighting how case management can support not just recovery, but joy, independence, and personal growth.
Suzanne reflects on the importance of listening to what truly matters to each client, and how tailored support can turn aspirations into achievable, meaningful goals.