Setting goals with clients – insights from a Case Manager
Setting Goals That Matter: A Case Manager’s Approach to Meaningful Progress
In this thoughtful article, ILS Case Manager Eleanor Clarke shares her perspective on goal-setting in case management—what makes goals meaningful, achievable, and truly client-led. Originally written for NR Times, the piece explores how collaborative conversations, clinical insight, and a deep understanding of each client’s values can shape goals that go beyond checklists and timelines.
Eleanor reflects on the importance of flexibility, creativity, and trust in the goal-setting process, and how empowering clients to define their own priorities can lead to more fulfilling outcomes.