Based in Cheltenham, Gloucester, ILS Case Manager Eleanor Clarke is a qualified Physiotherapist and works with young people and adult clients with complex needs

Eleanor Clarke

Physiotherapist | Adults & Young People
8 Year's Case Management Experience
24 Year's Physiotherapy Experience
Cheltenham, Gloucestershire - within 2 hours travel time
Meet the case manager

Case Manager Profile

I have worked with adults and adolescents with traumatic brain injury and other neurological conditions, both in the acute and rehabilitative sectors (in the NHS and private setting) as a specialist physiotherapist. As a professional I am passionate about forging strong working relationships with clients, families and the wider team, as I believe communication and a person centred approach are key to maximising client independence and quality of life.

I am a strong advocate for clients, providing support throughout their rehabilitation journey. I have extensive knowledge of neuro rehabilitation and am skilled at leading multidisciplinary teams to ensure that client goals are achieved. I enjoy seeing client’s quality of life and independence improve as a result of case management rehabilitation and support input.

 

 

Core Experience

  • Acquired Brain Injury
  • Behaviours that challenge
  • Cerebral Palsy
  • Client Support Through EHCP Process
  • Community Rehabilitation
  • Complex Care
  • Extensive statutory services knowledge
  • Leading Multi-disciplinary Team
  • Managing Care Teams
  • Mental Capacity Assessment
  • Mental Health
  • Neurological Rehabilitation
  • Polytrauma
  • Postural Management
  • Spinal Cord Injury

Specialist Areas

  • Vestibular Dysfunction
  • Fatigue Management

Professional Qualifications, Registrations & Membership

  • BSc (Hons) Physiotherapy
  • Registered Practitioner, British Association of Brain Injury and Complex Case Management (BABICM)
  • HCPC registered
  • CSP (Chartered Society of Physiotherapy) member
  • Member of ACPIN Association of Physiotherapists in Neurology
  • Member of UKABIF (UK Acquired Brain Injury Forum)

Previous Clinical Experience

Present – I remain self employed as a Neuro and Vestibular physiotherapist based in the North Cotswolds working in clinics and in the community setting supporting clients over the age of 16.

I actively support colleagues in the surrounding area with education in the management of vestibular dysfunction.

April 2001 – Jan 2014 – The Brain Injury Team, Beacon House, Gloucestershire Hospitals NHS Foundation Trust, Gloucester

Sept 2003 – Jan 2014 – Clinical Specialist Physiotherapist, The Brain Injury Team. In her role, Eleanor provided case management to clients and their families in an in-patient, out-patient and a community setting. Eleanor was responsible for MDT care plans and preparing medical reports for legal cases.

Articles

Eleanor recently wrote an article for the NR Times, which you can read here:

Maintaining Excellence

Eleanor is committed to maintaining her skills and abilities and engages readily in varied training supported by Independent Living Solutions Ltd which includes the following areas:

  • Capacity and Consent
  • Safeguarding Training, Completed: Children 10/02/25, Adults 10/02/25
  • Recruitment and Employment
  • Litigation
  • Management of Risk
  • Moving and Handling
  • GDPR

Clinical Lead

All of our Case Managers are supported by a member of the Clinical Lead team to provide peer review, maintain clinical standards and provide continuity of service for all clients.

Sophie Lester

Sophie Lester ILS Case Management Clinical Lead

Sophie joined our Clinical Lead team in 2024, following over ten years of experience as a Case Manager, supporting clients with a wide range of complex needs. Along with her background in occupational therapy, Sophie has a particular specialism in working with adults who have sustained spinal cord and brain injuries.