NR Times Articles - 12 February 2025 - 1 minute

The ILS Case Management Advantage: Elevating Care with Our Client HR Service

In a café, support worker Paul, ILS client Roger, and support worker Heidi sit together, chatting and laughing at a table.

Elevating Care Through Collaboration: The ILS Client HR Advantage

In this behind-the-scenes article, ILS Client HR Manager Ellie Conway shares how the company’s dedicated Client HR service adds a vital layer of support to case management. Originally written for NR Times, the piece explores how working closely with Case Managers, clients, and support teams ensures that employment arrangements are not only legally sound, but also person-centred and responsive to each client’s unique circumstances.

Ellie highlights how the Client HR service helps navigate complex employment issues—from recruitment and contracts to safeguarding and team dynamics—always with the goal of enabling clients to live the life they choose, supported by a team that’s well-informed and well-prepared.

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