Empowering Clients: How Person-Centred Tools Strengthen Case Management

In this thoughtful article, ILS Clinical Lead Catherine Sherrington shares how person-centred tools can bring structure, empathy, and deeper understanding to complex rehabilitation journeys. Through real-life examples—including a client with traumatic brain injury—she shows how approaches like “Good Day, Bad Day” and “What’s Working, What’s Not Working” help clients express their needs and preferences in ways that truly shape their support.

Whether you’re a clinician, case manager, or simply passionate about person-centred care, this piece offers valuable insight into how structured case management tools can foster trust, autonomy, and meaningful progress.

Read the full article here: WWW.NRTIMES.CO.UK