Case Management East of England

Living with complex needs after a catastrophic injury can feel overwhelming, but the right support can make a significant difference. In East of England, ILS Case Managers provide guidance that is professional, compassionate, and tailored to each client.

We support clients throughout Norwich, Cambridge, Peterborough, Ipswich, Ely, Bedford, Luton, Basildon, Southend-on-Sea, Colchester, and Chelmsford, as well as across Bedfordshire, Hertfordshire, Huntingdonshire, Norfolk, Suffolk, Cambridgeshire, and much of Essex. Case Managers ensure support is coordinated effectively and aligned with individual circumstances.

Progress varies for each client. For some, it involves rehabilitation, building confidence in daily living, or coordinating ongoing care. For others, it may include engaging with a favourite pastime, exploring new interests, or creating opportunities to spend meaningful time with family and friends. Support is responsive and carefully structured to each client’s goals.

ILS Case Managers combine clinical expertise with a human, client-centred approach. Working collaboratively with clients and their families, they provide guidance that is practical, empathetic, and focused on helping each client achieve meaningful outcomes.

What is case management Find a case manager

Case managers in the East of England

Based in Northampton, Northamptonshire ILS Case Manager Alison Billingham is a registered social worker working with paediatric, young people & adult clients with complex needs

Alison Billingham

Adults, Paediatric & Young People
East Midlands, East of England, Greater London, London and the Home Counties, Midlands, South East England, West Midlands
Based in Canvey Island, Essex, ILS Case Manager Jennie Fleetwood is a qualified Nurse and works with young people and adult clients with complex needs

Jennie Fleetwood

Adults & Young People
East Anglia, East of England, Greater London, Southern England
Based in Bishop's Stortford, Essex, ILS Case Manager Alice Gant is a qualified physiotherapist working with young people and adult clients with complex needs

Alice Gant

Adults & Young People
East Midlands, East of England, Greater London, London and the Home Counties, Southern England
Based in East Grinstead, West Sussex, ILS Case Manager Elize Rossouw is a qualified occupational therapist working with young people and adult clients with complex needs

Elize Rossouw

Adults & Young People
East of England, Greater London, London and the Home Counties, South East England

Make a Referral

We understand how crucial it is to find the right Case Manager for your client. Beyond practical considerations like clinical background and location, it’s just as important that your client feels a genuine connection with the person supporting them.

That’s where Lucy and Susie from our Case Management Services team come in. With a strong understanding of each Case Manager’s professional strengths and working style, they’re able to recommend a carefully considered shortlist—matching not just skills and experience, but personality too.