Case Management Wales

With a focus on regaining and maintaining the best quality of life, ILS Case Management supports clients across Wales who have sustained life-changing injuries.

Our Case Managers work in cities and towns such as Cardiff, Newport, Swansea, Wrexham, and Bangor, delivering a person-centred approach that reflects each client’s goals and circumstances.

We cover all Welsh counties, including the following:

  • Blaenau Gwent
  • Bridgend (Pen-y-bont ar Ogwr)
  • Caerphilly (Caerffili)
  • Cardiff (Caerdydd)
  • Carmarthenshire (Sir Gaerfyrddin)
  • Ceredigion, Conwy
  • Denbighshire (Sir Ddinbych)
  • Flintshire (Sir y Fflint)
  • Gwynedd
  • Isle of Anglesey (Ynys Môn)
  • Merthyr Tydfil (Merthyr Tudful)
  • Monmouthshire (Sir Fynwy)
  • Neath Port Talbot (Castell-nedd Port Talbot)
  • Newport (Casnewydd)
  • Pembrokeshire (Sir Benfro)
  • Powys
  • Rhondda Cynon Taf
  • Swansea (Abertawe)
  • Torfaen (Tor-faen)
  • Vale of Glamorgan (Bro Morgannwg)
  • Wrexham (Wrecsam)

With over 30 years of experience, our Case Managers bring clinical expertise and a proactive, collaborative approach—supporting clients to shape their lives in ways that reflect their aspirations, remove barriers, and unlock their full potential.

What is case management Find a case manager

Case managers in the Wales

Based in Weston-Super-Mare, Somerset, ILS Case Manager Ellen Selvey is a woman with glasses and a black shirt. She smiles warmly at the camera.

Ellen Selvey

Adults & Young People
South West England, Wales
Based in Bristol, South Gloucestershire, ILS Case Manager Andrea Burney is a woman with glasses. She is dressed in a patterned shirt and smiles at the camera.

Andrea Burney

Adults & Young People
South West England, Wales
Carol Malleson, an ILS Case Manager from Cardiff, Glamorgan, stands in front of a bookshelf, wearing an orange scarf which complements her grey hair.

Carol Malleson

Adults, Paediatric & Young People
South West England, Wales
Louise Ainger, an ILS Case Manager based in Hereford, Herefordshire, is wearing a blue and red scarf and a blue top.

Louise Ainger

Adults
Midlands, Wales

Case Manager NR Times Articles

Many of our Case Managers have contributed articles to the Neuro Rehab Times, exploring everything from their path into case management, to setting client-centred goals, supporting children through play, and guiding young people into adulthood. Each piece offers a unique window into the varied and rewarding world of life as an ILS Case Manager.