Case Management Greater London

Navigating life after a catastrophic brain or spinal injury can be complex, but the right support can make a meaningful difference. In Greater London, ILS Case Managers provide professional, compassionate guidance tailored to each client.

We support clients throughout the region, including London, Middlesex, St Albans, and Watford. Each Case Manager ensures that individual circumstances are fully understood and coordinates support to manage complex care, recovery goals, or transitions effectively.

Progress may take many forms. For some clients, it involves complex care coordination, supporting recovery goals, or managing transitions. For others, it could include rediscovering a favourite hobby, learning new skills, or creating opportunities for memorable experiences with family and friends. Support is well organised, adaptable, and shaped around each client’s priorities.

ILS Case Managers draw on specialist clinical knowledge while maintaining a client-centred, compassionate approach. Working closely with clients and their families, they provide guidance that is thoughtful, practical, and focused on outcomes that truly matter to each client.

What is case management Find a case manager

Case managers in the Greater London

Based in Northampton, Northamptonshire, ILS Case Manager Alison Billingham has blonde hair and wears a turtleneck sweater.

Alison Billingham

Adults, Paediatric & Young People
East Midlands, East of England, Greater London, London and the Home Counties, Midlands, South East England, West Midlands
Based in Eastleigh, Hampshire, ILS Case Manager Clare Rodwell, has long brown hair and is dressed in a blue sweater.

Clare Rodwell

Paediatric & Young People
Greater London, London and the Home Counties, South East England, South West England, Southern England
Alice Gant, a woman with curly hair, smiles at the camera; she is an ILS Case Manager in Bishop's Stortford, Essex.

Alice Gant

Adults & Young People
East Midlands, East of England, Greater London, London and the Home Counties, Southern England
Elize Rossouw, an ILS case manager from East Grinstead, West Sussex stands in front of a bookcase wearing a cozy sweater.

Elize Rossouw

Adults & Young People
East of England, Greater London, London and the Home Counties, South East England
Janine Brooks, an ILS Case Manager based in Brighton, East Sussex, sits in front of a bookcase wearing glasses and a black shirt.

Janine Brooks

Paediatric & Young People
Greater London, London and the Home Counties, South East England, Southern England

Clinical Leads

Our Clinical Lead team plays a key role in supporting our Case Managers—offering peer review, upholding clinical standards, and ensuring continuity of service for every client. With extensive experience in case management themselves, they’re well placed to provide guidance across all aspects of the role.